Shipping Policy

Last Updated: October 9, 2026

At KIVORCA, we aim to provide clear information about order delivery and shipping expectations.

1. Estimated Delivery Time

Our current estimated delivery time is:

20–40 business days

This is an estimate rather than a guaranteed delivery date. The actual delivery time may vary depending on the destination, order fulfillment arrangements, shipping carrier, customs procedures, holidays, weather, and other factors.

Business days generally exclude weekends and applicable public holidays.

Please review the delivery estimate displayed on the relevant product page and during checkout before placing an order.

2. Order Processing

Orders are processed after payment has been successfully confirmed.

The total time required to receive an order depends on the applicable fulfillment and delivery arrangements. Any separate order-processing timeframe should be displayed clearly where applicable.

3. Tracking Information

When tracking information is available, we may send it to the email address provided at checkout or make it available through your order information.

Tracking details may take time to appear or update after a package enters the carrier's system.

4. Shipping Locations and Fulfillment

Available destinations and shipping methods may vary by product and location.

Where third-party fulfillment or shipment from a different location is used, applicable information should be disclosed to customers before purchase.

5. Customs Duties and Import Charges

For international orders, customs duties, import taxes, brokerage fees, or other charges may apply depending on the destination and local regulations.

Any responsibility for these charges will be disclosed at checkout or in other relevant pre-purchase information where applicable. Customers should review their local import requirements before placing an order.

6. Shipping Delays

Delivery may be delayed by factors such as:

• Carrier disruptions

• Customs clearance or inspections

• Severe weather

• Public holidays and peak shipping periods

• Incorrect or incomplete delivery information

• Other events beyond our reasonable control

If we become aware of a significant delay affecting your order, we will make reasonable efforts to provide updated information and comply with applicable consumer protection requirements.

7. Incorrect Shipping Information

Customers are responsible for entering an accurate and complete shipping address at checkout.

If you notice an error after placing an order, please contact us immediately. Address changes may not be possible once fulfillment or shipment has begun.

If a package cannot be delivered because of incorrect or incomplete address information, contact us so we can review the available options.

8. Lost, Damaged, or Incorrect Orders

If your package appears to be lost, arrives damaged, contains an incorrect item, or is marked as delivered but cannot be located, please contact us.

Include your order number, relevant tracking information, and photographs where appropriate.

We will review the circumstances and work toward an appropriate resolution. Nothing in this policy limits any rights you may have under applicable law.

9. Contact

For shipping questions or delivery assistance:

Store: KIVORCA
Website: https://kivorca.shop
Email: waverlychelsea3790@outlook.com