Privacy policy

Privacy Policy

Last Updated: October 9, 2026

KIVORCA ("KIVORCA," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or make a purchase through https://kivorca.shop.

1. Information We Collect

Depending on how you interact with our store, we may collect the following information:

  • Name

  • Billing and shipping addresses

  • Email address and telephone number

  • Order details and purchase history

  • Payment and transaction information

  • Customer service communications

  • Information you provide when submitting a return, refund, or exchange request

  • Technical information, such as IP address, browser type, device information, pages visited, and interactions with our website

2. How We Use Your Information

We may use personal information to:

  • Process payments and fulfill orders.

  • Arrange shipping and delivery.

  • Provide customer support.

  • Respond to questions and requests.

  • Process returns, exchanges, and refunds.

  • Send order confirmations and important service updates.

  • Maintain transaction records and business operations.

  • Improve our website, products, and shopping experience.

  • Detect and investigate fraud, unauthorized transactions, and security issues.

  • Comply with applicable laws and legal obligations.

  • Send marketing communications where permitted by law and, where required, with your consent.

3. Payment Processing

Payments made through our website may be processed by Shopify Payments or other payment providers offered at checkout.

These providers process payment-related information under their own privacy policies, security procedures, and applicable legal requirements.

Payment information may be handled directly by the relevant payment provider. We do not need to store your complete payment card number to process transactions through these providers.

4. Cookies and Similar Technologies

Our website and its service providers may use cookies, pixels, analytics tools, and similar technologies to operate the store, remember preferences, understand website usage, improve performance, and support advertising where applicable.

You may be able to manage cookies through your browser settings and any privacy controls made available on our website.

Disabling certain cookies may affect website functionality.

5. How We Share Personal Information

We may disclose personal information when reasonably necessary to operate our store and provide services, including to:

  • Shopify and website service providers

  • Payment processors

  • Shipping, delivery, and fulfillment providers

  • Customer service providers

  • Security and fraud prevention providers

  • Analytics and marketing providers, where applicable

  • Professional advisers

  • Government authorities or law enforcement when required by law

We may also disclose information when necessary to protect our rights, customers, property, or business operations.

Some disclosures or uses involving advertising and analytics technologies may be treated as the sale or sharing of personal information under certain privacy laws. Where applicable, we will provide the required notices and honor legally valid privacy requests and opt-out rights.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no electronic transmission or storage method can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, administer returns and refunds, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.

Retention periods depend on the type of information and the applicable legal requirements.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of your personal information. You may also have the right to request a copy of your information, restrict certain processing, or opt out of certain forms of targeted advertising or data sharing.

To submit a privacy request, contact:

waverlychelsea3790@outlook.com

Please identify the request you wish to make. We may need to verify your identity before responding.

If you receive marketing emails from us, you may unsubscribe using the link in the email where available.

9. International Data Transfers

Your information may be processed or stored in countries other than your country of residence by Shopify and our service providers. Where required, we will rely on appropriate safeguards for international data transfers.

10. Children's Privacy

Our website is not directed toward children under the age applicable under relevant privacy laws. We do not knowingly collect children's personal information in violation of applicable law.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business practices, website, technology, or legal requirements.

Any revised policy will be published on this page with an updated "Last Updated" date.

12. Contact Us

For privacy questions or requests:

Store: KIVORCA
Website: https://kivorca.shop
Email: waverlychelsea3790@outlook.com

This policy should be reviewed periodically to ensure it accurately reflects the cookies, advertising tools, analytics services, apps, and data-sharing settings actually used by our store.